Return Policy

At SOCIAL SAVVY LLC, we prioritize customer satisfaction and aim to provide a seamless shopping experience. Our return policy ensures you can shop with confidence and have peace of mind.

Eligibility for Returns

We accept returns under the following conditions:

1. Time Frame: Items must be returned within [insert time frame, e.g., 14/30 days] of receiving your order.
2. Condition: The item must be unused, in its original packaging, and in the same condition as received.
3. Proof of Purchase: A valid receipt or proof of purchase is required.

Non-Returnable Items

The following items are not eligible for returns:

• Clearance or final sale items.
• Opened or used personal care products (e.g., cosmetics, skincare).
• Custom-made or personalized products.
• Digital goods or downloadable content.

How to Request a Return

1. Contact Us: Reach out to our customer support team via email at contact@socialsvy.com or through our website at socialsvy.com.
2. Provide Details: Include your order number, a description of the item, and the reason for the return.
3. Approval: Once approved, we will provide return instructions and a return shipping label (if applicable).

Return Shipping

• Customers are responsible for return shipping costs unless the return is due to a defect or an error on our part.
• We recommend using a trackable shipping method to ensure your return is received.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within [insert time frame, e.g., 5-10 business days] to your original payment method.

Exchanges

• We offer exchanges for defective or damaged items.
• To exchange an item, follow the same process as returns.

Contact Us

If you have any questions or concerns about our return policy, please don’t hesitate to contact us:

• Email: contact@socialsvy.com 
• Website: socialsvy.com 

At SOCIAL SAVVY LLC, your satisfaction is our priority, and we’re here to help!